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2006 Survey Of ADR Providers |
In recent years, Massachusetts has experienced a boom in the number of parties looking for alternatives to traditional litigation — and in the number of organizations and individuals stepping up to provide those alternatives.
For the 12th year, Massachusetts Lawyers Weekly presents its annual survey of the many alternative dispute resolution providers that now exist throughout the commonwealth. These providers of mediation and arbitration options come in many different shapes, sizes and varieties and present a complicated menu of choices for attorneys interested in exploring the ADR option.
This special section — compiled from answers to questionnaires mailed out to organizations and arranged alphabetically — will hopefully provide a useful guide for readers in sorting through the multitude of options.
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HON. HERBERT ABRAMS, RET.
Founded 1993
Federal Reserve Plaza
600 Atlantic Ave.
Boston 02210
(617) 371-1000
Fax: (617) 371-1037
Hon. Herbert Abrams, Ret., president
Private
For-profit
Message from the president: Background: Justice of the Massachusetts Superior Court (1979-1993); assistant town counsel, Brookline (1963-1970); special assistant attorney general (1967-1969, 1975-1979); special assistant district attorney — Norfolk (1967-1969); partner, Berman & Lewenberg (1966-1976) — senior trial counsel. Education/Training: University of Virginia (1945-1947); J.D., Rutgers Law School (1949); M.L., Northeastern University School of Law (taxation); Harvard Law School Mediation Program; mediator, case evaluator and arbitrator for Middlesex Multi-Door Courthouse; conference counsel, Massachusetts Appeals Court; senior lecturer at Northeastern University School of Law Enforcement and Security (1967-1992); adjunct professor, Suffolk Law School (Ret.); author and legal editor, Massachusetts Lawyers Diary and Manual; recipient of Massachusetts Judges Conference 2000 President's Special Award for Judicial Excellence; Arbitrator II — AAA Case Management Issues.
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Complex, multi-party disputes including commercial litigation, personal injury, medical and legal malpractice
Services provided: Mediation; Arbitration; Case Evaluation; Mini-Trials
Service areas: Massachusetts, Rhode Island, Connecticut, New York
Fee schedule: Varies by type of case/procedure; minimum is $225/hour per party
Income derived from ADR/mediation: 75%
Time devoted to ADR/mediation: 75%
No. of cases submitted annually: Approximately 125
Of cases submitted, no. actually mediated: Approximately 60 mediated and 40 arbitrated
Of mediations, no. resulting in settlements: 90%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: Varies, but 7 days after hearing for decision in arbitration
Primary sources of ADR/mediation business: Referrals
Other information: Fellow, American College of Civil Trial Mediators; commercial panel member, American Arbitration Association; arbitrated over 500 uninsured and underinsured claims against insurance carriers; specializes in the mediation of complex multi-party disputes, including commercial litigation, personal injury, medical and legal malpractice; 53 years of litigation experience in state and federal courts.
* * *
ANTHONY C. ADAMOPOULOS, ATTORNEY AT LAW
133 Washington St.
Salem 01970
(781) 744-9591
Private
For-profit
* * *
ADR/EQUIMAR, INC.
Founded 1986
50 Congress St. Boston 02109
(617) 248-2450
Fax: (617) 248-2460
John L. Mattos, president
Private
For-profit
Message from the president: Over the past 15 years, alternative dispute resolution (ADR) has proven itself to be a far more cost-effective and timely alternative to protracted litigation. As a participant within this industry, we have continued to work with the plaintiffs' and defense bars to increase awareness of the benefits of utilizing ADR. In today's litigious society, the growth of ADR has offered the legal community a resolution alternative that benefits all parties.
Mass. neutrals/total neutrals: 38/44
Disputes/specialties: Personal injury, general/professional liability, employment/labor, construction, business to business, family law
Services provided: Mediation; Arbitration; Case Evaluation; Mini-Trials
Service areas: New England
Fee schedule: $400/party, for two-hour minimum; $150/party per hour thereafter
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: 1,375
Of cases submitted, no. actually mediated: 260
Of mediations, no. resulting in settlements: 248
Average no. of days of mediation/arbitration session: 1-2 days
Average no. of days from filing to resolution: 1-4 weeks
Primary sources of ADR/mediation business: Referrals
Other information: Cases heard at our Boston home office, neutral offices and satellite locations throughout New England
* * *
AGREEMENT RESOURCES, LLC
30 Walpole St.
Norwood 02062
(617) 621-7009
Private
For-profit
* * *
AMERICAN ARBITRATION ASSOCIATION
Founded 1926
335 Madison Ave.
New York, NY
10017
(800) 778-7879
Fax: (617) 695-6074
William K. Slate II, president
Private
For-profit
Message from the president: As the world's leading provider of alternative dispute resolution services, the American Arbitration Association (AAA) is committed to innovation in the field of ADR. One example of innovation is AAA WebFile, our online case management platform, which enables parties, counsel and AAA case managers to file and to track case progress online — even when a case is filed offline. Another innovative feature is AAA Neutrals eCenter, a personalized online business management tool, which enables AAA neutrals to electronically track and manage cases and to register for continuing education courses. To learn more about the AAA, please visit our website.
Mass. neutrals/total neutrals: Approximately 8,000 (total neutrals)
Disputes/specialties: The American Arbitration Association provides dispute avoidance, dispute management and dispute resolution services, publications and ADR resources worldwide
Services provided: Facilitation; Conciliation; Partnering; Dispute Review Board; Mediation; Early Neutral Evaluation; Fact-Finding; Mini-Trials; Arbitration Services; ADR Education and Training; ADR Publications and Resources
Service areas: All 50 of the United States, Asia, Europe and Latin America
Fee schedule: N/R
Income derived from ADR/mediation: N/R
Time devoted to ADR/mediation: N/R
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: N/R
Average no. of days of mediation/arbitration session: N/R
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: N/R
* * *
JANE APPELL, PH.D.
Damonmill Square
Concord 01742
(978) 287-4300
Fax: (978) 369-0040
Private
For-profit
* * *
MARTIN L. ARONSON
Founded 2000
1514 Beacon St.
Brookline 02446
(617) 739-5038
Fax: (617) 739-5028
Martin L. Aronson, president
Private
For-profit
Message from the president: I bring to the table 40 years of litigation experience, 25 years as an adjunct professor at Boston College Law School teaching dispute negotiations and trial practice evidence. In addition to the necessary quality of neutrality, I offer a calming atmosphere and flexibility in my approach so that all parties are comfortable in setting aside ego and other potential obstacles to reaching a satisfying resolution. Experience and the problem-solving nature of my personality, combined with my ability to analyze and assess the parties' underlying motivations, interests and priorities, are critical in facilitating resolution of differences and helping the parties achieve the primary objective of final settlement.
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Personal injury, divorce
Services provided: Mediation; Arbitration
Service areas: Greater Boston
Fee schedule: Divorce: $275/hour; personal injury: $400/party per session
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: 25
Of cases submitted, no. actually mediated: 22
Of mediations, no. resulting in settlements: 22
Average no. of days of mediation/arbitration session: Divorce: 3 sessions; personal injury: 1 session
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: Attorneys
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LORETTA T. ATTARDO, ATTORNEY, ARBITRATOR, MEDIATOR
Founded 1992
74 Atlantic Ave.
Marblehead 01945
(781) 639-2002
Loretta T. Attardo, president
Private
For-profit
Message from the president: As a labor and employment law practitioner for over 25 years, representing individual employees as well as small employers, I bring a unique breadth of experience and balanced perspective to employment mediations and arbitrations. My styles of mediation and arbitration are designed to be flexible and tailored to the specific needs of the parties in dispute. As an experienced CLE presenter and trainer, I endeavor to assist attorneys in the ADR process to represent their clients in the most effective manner designed to bring the dispute to timely resolution. With reasonable rates and minimal overhead expenses, I am able to schedule mediations and arbitration hearings in a prompt and efficient manner, saving the parties substantial costs and time in protracted litigation. A very successful mediated settlement rate and considerable repeat business from both employee and employer disputants/representatives indicate strong satisfaction with my ADR services. I welcome your inquiries.
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Employment and labor law, discrimination, breach of contract, wrongful discharge, harassment
Services provided: Mediation; Arbitration; Case Evaluation
Service areas: Northeast
Fee schedule: N/R
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: Varies
Of cases submitted, no. actually mediated: Varies
Of mediations, no. resulting in settlements: 90%
Average no. of days of mediation/arbitration session: Mediation: 1 day average; arbitration: 3 days average
Average no. of days from filing to resolution: 60-90 days
Primary sources of ADR/mediation business: AAA, attorney referrals
Other information: Additional office located at 492 Beacon St., Boston, MA 02115; (617) 529-5850
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PATRICIA A. BARBALUNGA, ARBITRATION/MEDIATION
Eagles Nest
Pittsfield 01201
(413) 443-1505
Attorney Patricia A. Barbalunga, president
Private
For-profit
Message from the president: My arbitration services are provided in an expedient manner in a comfortable setting for a reasonable fee. I have a proven history, based on my knowledge of the law and the court system, of providing mediation clients with a perspective they may not have considered, thereby making compromise more attractive and effectuating a satisfactory settlement. I have a grassroots understanding of analyzing cases for strengths and weakness both from a liability standpoint and for assessing value to injuries. I actively practiced law trying cases for plaintiffs, defendants and insurers from 1980-2002 with the law firm of Moriarty, Donoghue & Leja, where I was a partner from 1987 until I left to start my own ADR business in 2002. I have provided ADR services since 1985, and ran arbitrator training seminars for the American Arbitration Association, where I served on the Advisory Board. In 2001, the Massachusetts Defense Lawyers Association voted me "Defense Lawyer of the Year," at which time I left the active practice of law to start my own ADR business.
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Business dissolutions, construction cases, divorce and contract disputes, including sports and education contract mediation (in addition to a law degree, attorney Barbalunga has a master's degree in education and a doctoral degree in physical education)
Services provided: Mediation; Arbitration; Case Evaluation
Service areas: Entire state, primarily western Massachusetts (see website)
Fee schedule: $100/party per hour ($200 minimum for arbitrations, $300 minimum for mediations)
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: 95%
Of mediations, no. resulting in settlements: 95%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 20
Primary sources of ADR/mediation business: Other attorneys, both plaintiff and defense, and insurance carriers
Other information: In addition to training other attorneys as arbitrators in the United States, I have been involved in ADR presentations to judges in both China and Macedonia.
* * *
MARK BERSON MEDIATION
One Federal St.
Greenfield 01301
(413) 774-3744
Fax: (413) 774-5187
Private
For-profit
* * *
BOSTON LAW COLLABORATIVE, LLC
Founded 2003
99 Summer St.Boston 02110
(617) 439-4700
Fax: (617) 439-0700
www.bostonlawcollaborative.com
David Hoffman, Esq., president
Private
For-profit
Message from the president: Boston Law Collaborative, LLC, consists of a multi-disciplinary team of dispute resolvers: seven lawyers, plus a psychologist, financial planner and workplace consultant. Collectively, we have done well over 1,000 mediations. In some cases, if the client requests it, we use co-mediation combining professionals from different backgrounds (e.g., psychologist and lawyer in a family case). Our ADR efforts are coordinated by a professional ADR case manager and lawyer, Israela Brill-Cass. Our founding member, David Hoffman, served as chair of the ABA Section of Dispute Resolution, chair of the Boston Bar Association ADR Committee and was co-founder of the Massachusetts Collaborative Law Council.
Mass. neutrals/total neutrals: 6/6
Disputes/specialties: Commercial and business, construction, employment, family law (divorce, post-divorce, etc.)
Services provided: Mediation; Arbitration; Case Evaluation
Service areas: Boston, Metro West, North and South
Fee schedule: $250-$450/hour neutral fee plus $200/party administrative fee for non-family cases (reduced fees in appropriate cases)
Income derived from ADR/mediation: N/R
Time devoted to ADR/mediation: N/R
No. of cases submitted annually: Approximately 95
Of cases submitted, no. actually mediated: Approximately 90
Of mediations, no. resulting in settlements: 95%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 30
Primary sources of ADR/mediation business: Referrals from counsel and clients
Other information: BLC provides mediation and ADR training for law firms, businesses and non-profits
* * *
BOSTON MEDIATION (MARY LOUISE MESQUITA, PH.D.)
10 Milk St.
Boston 02108
(617) 281-4103
Private
For-profit
* * *
BOWMAN, MOOS, ELDER & NOE
222 Third St.
Cambridge 02142
(617) 494-8808
Fax: (617) 494-8960
Private
For-profit
* * *
BROOKLIKE COUNSELING & MEDIATION
496 Harvard St.
Brookline 02446
(617) 739-5939
Private
For-profit
* * *
LEE BROWN ATTORNEY/MEDIATOR
117 Hamilton St.
Cambridge 02139
(617) 868-4039
Fax: (617) 868-8258
Private
For-profit
* * *
BURBANK MEDIATION SERVICES
440 South St.
Pittsfield 01201
(413) 445-5141
Fax: (413) 499-3974
Private
For-profit
* * *
BURNS & LEVINSON LLP
125 Summer St.
Boston 02110
(617) 345-3000
Fax: (617) 345-3299
Private
For-profit
* * *
GUY A. CARBONE, ESQ.
6 Beacon St.
Boston 02108
(617) 227-3305
Fax: (617) 227-7690
Private
For-profit
* * *
HON. WILLIAM H. CAREY
Founded 1995
32 Williams St.
New Bedford 02741
(508) 999-7307
Fax: (508) 990-2045
Judge William H. Carey, president
Public
For-profit
Message from the president: Retired judge of the Massachusetts Superior Court; approved trial court provider, all counties
Mass. neutrals/total neutrals: 2/2
Disputes/specialties: All types of disputes, mostly contract, personal injury
Services provided: Mediation; Arbitration; Case Evaluation; Mini Trials
Service areas: Southeastern Massachusetts, Bristol, Barnstable, Plymouth
Fee schedule: N/R
Income derived from ADR/mediation: N/R
Time devoted to ADR/mediation: 1 day per week
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: 50%
Of mediations, no. resulting in settlements: 25
Average no. of days of mediation/arbitration session: 2
Average no. of days from filing to resolution: 2
Primary sources of ADR/mediation business: Lawyers
* * *
JOHN CARLINO, DISPUTE RESOLUTION SERVICES
Founded 1990
28 State St.
Boston 02109
(617) 722-9993
Fax: (617) 332-1256
John Carlino, president
Private
For-profit
Message from the president: Lawsuits do not get cheaper with age. Early and economical suit disposition through ADR is the only alternative to costly and time-consuming traditional courtroom litigation.
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Bodily injury litigation, insurance coverage issues, large property losses
Service areas: New England
Fee schedule: $400/party for 2-hour hearing (no set-up fees)
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: 300-400
Of cases submitted, no. actually mediated: 20% or 60-80
Of mediations, no. resulting in settlements: 95%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 1
Primary sources of ADR/mediation business: Plaintiffs' bar, defense bar, insurance carriers
Other information: 35+ years as a trial attorney in bodily injury arena
* * *
CASE CLOSED/BABIK DISPUTE RESOLUTION SERVICES
Founded 2005
945 Concord St.
Framingham 01701
(508) 650-6161
Fax: (508) 650-6162
David F. Babik, Esq., president
Private
For-profit
Message from the president: Case Closed is based on the philosophy that ADR exists to make your life easier. We firmly believe that an ADR provider should do a lot more than schedule a hearing date. No one neutral is a perfect fit for every situation. At Case Closed, we take an active interest in your case to help you to find the best mediator or arbitrator possible. With seven neutral rosters geared towards specific areas of expertise and over 50 attorneys and retired judges throughout the state, we can help you find the perfect neutral for your case.
Mass. neutrals/total neutrals: 57/57
Disputes/specialties: General civil litigation, personal injury, business disputes, home construction, employment, real estate
Services provided: Mediation; Arbitration; Case Evaluation
Service areas: All of Massachusetts and some surrounding areas
Fee schedule: $400/side for basic mediation or arbitration
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: Approximately 350
Of cases submitted, no. actually mediated: 45 mediated; 125 arbitrated
Of mediations, no. resulting in settlements: 95%
Average no. of days of mediation/ arbitration session: Half-day
Average no. of days from filing to resolution: 45 days
Primary sources of ADR/mediation business: Law firms, insurers, businesses
Other information: Satellite hearing locations throughout the state
* * *
CENTRE FOR MEDIATION & DISPUTE RESOLUTION
37 Walnut St.
Wellesley Hills 02481
(781) 239-1600
Fax: (781) 239-0404
Private
* * *
COMMON GROUND MEDIATION
Founded 1992
142 Main St.
Groton 01450
(978) 448-8800
Fax: (978) 448-8801
June Adams Johnson Esq., president
Private
For-profit
Message from the president: Mediation not only has the potential of being a more satisfying and less costly model of achieving satisfaction of a dispute for the parties, it is helping to build a wider understanding that better communication and a sharing of what really is going on is the key for greater understanding and satisfaction in living together, whether it is a family, corporation or a society.
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Family law, elder law, real estate, contractor/homeowner disputes
Services provided: Mediation; Arbitration
Service areas: Middlesex, Worcester and Essex counties
Fee schedule: $200/hour
Income derived from ADR/mediation: 50%
Time devoted to ADR/mediation: 50%
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: 90%
Average no. of days of mediation/arbitration session: N/R
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: Word of mouth
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COMMONWEALTH MEDIATION & CONCILIATION, INC.
Founded 1989
1145 West Chestnut St.
Brockton 02301
(508) 583-8111
Fax: (508) 583-8334
Paul A. Finn, president
Private
For-profit
Mass. neutrals/total neutrals: 21/35
Disputes/specialties: Medical malpractice, construction, motor vehicle accidents, products liability, sexual harassment, discrimination, contractual disputes, general liability
Services provided: Mediation; Arbitration; Case Evaluation; Mini-Trials
Service areas: Massachusetts, Connecticut, Rhode Island, New York, New Jersey
Fee schedule: Varies according to complexity
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: 935
Of cases submitted, no. actually mediated: 50%
Of mediations, no. resulting in settlements: 93%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 45-60
Primary sources of ADR/mediation business: Referrals
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COMMUNITY DISPUTE SETTLEMENT CENTER, INC.
Founded 1979
60 Gore St.
Cambridge
02141
(617) 876-5376
Fax: (617) 876-6663
Gail S. Packer, executive director; John G. Wofford, president, board of directors
Private
Nonprofit
Message from the president: The Community Dispute Settlement Center was founded in 1979 to provide affordable mediation, particularly for those who might not otherwise have access to ADR or who wish to consider alternatives to litigation. CDSC screens and mediates hundreds of cases each year that involve conflicts related to: divorce, paternity, GLBT, elder care, parent/teen, neighborhood, condo, tenant/landlord, workplace, small claims and other civil matters, and minor criminal. Approved under the SJC's ADR Rules for District, Probate & Family, Superior and Juvenile courts in several counties, CDSC provides high-quality services using a roster of experienced pro bono mediators. CDSC has built a reputation for its varied training programs in mediation and conflict management.
Mass. neutrals/total neutrals: 55/55
Disputes/specialties: Mediation: family matters: divorce, paternity, elder care, parent/teen; GLBT; housing: tenant/landlord, condos, property managers, roommates; neighborhood; workplace; court connected: District Court — small claims, civil, minor criminal; Probate & Family Court — divorce, paternity; Juvenile Court — CHINS, truancy; Superior Court — civil; Training: 33-hour mediation training, advanced trainings such as divorce, GLBT, elder care; customized workshops in dealing with conflict
Services provided: Mediation
Service areas: Greater metro Boston and Cambridge (no restrictions or limitations)
Fee schedule: Sliding scale (based on individual income) per 2-3 hour session (not per hour)
Income derived from ADR/mediation: 100% (from client fees, grants, contracts, donations, trainings)
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: 453
Of cases submitted, no. actually mediated: 326
Of mediations, no. resulting in settlements: 67% (215)
Average no. of days of mediation/arbitration session: most 1-3; some 5-7
Average no. of days from filing to resolution: Depends on case types
Primary sources of ADR/mediation business: Courts, lawyers and legal services
* * *
PETER CONTUZZI, MEDIATOR & ARBITRATOR
Founded 1984
70 Massasoit St.
Northampton 01060
(413) 586-8030
Fax: (413) 586-8032
Peter Contuzzi, president
Private
For-profit
Message from the president: Since 1984, New England lawyers have entrusted thousands of their most important cases to my mediated negotiation process. It has been specifically designed for civil cases involving high-stakes, complex issues or multiple parties. My mediator style is primarily facilitative, but I also offer evaluative techniques if the parties request them. You can easily schedule your case at my website, www.contuzzi.com, which contains an updated list of available dates and other information. Attractive locations are available throughout Massachusetts. Sessions can also be held at law firm offices anywhere in New England that are within approximately 100 miles of Northampton.
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Personal injury, products liability, professional liability, employment, discrimination, contracts, commercial, insurance, construction
Service areas: Massachusetts and nearby New England
Fee schedule: Depends on length of session and number of firms
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: 112
Of cases submitted, no. actually mediated: 103
Of mediations, no. resulting in settlements: 91%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 30
Primary sources of ADR/mediation business: Attorney referrals
Other information: Full-time mediator and arbitrator since 1984.
* * *
DEMAKIS LAW OFFICES P.C.
Founded 1942
56 Central Ave.
Lynn 01901
(781) 595-3311
Fax: (781) 592-4990
Thomas Demakis, president
Private
For-profit
Message from the president: All arbitrations and mediations are performed by Sandon Rabkin.
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Torts, property damage, business and securities
Services provided: Mediation; Arbitration; Case Evaluation
Service areas: Eastern and central Massachusetts
Fee schedule: $400/party
Income derived from ADR/mediation: 80%
Time devoted to ADR/mediation: 80%
No. of cases submitted annually: 150
Of cases submitted, no. actually mediated: 30
Of mediations, no. resulting in settlements: 28
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 30
Primary sources of ADR/mediation business: Referrals
* * *
DISPUTED/ERICKA B. GRAY
26 Berkeley St.
Arlington 02474
(781) 643-3577
Fax: (781) 648-1234
Ericka B. Gray, president
Private
For-profit
Message from the president: As a full-time mediator since 1987 with thousands of cases successfully mediated, my practice has encompassed the full range of commercial, employment, family and business disputes. I serve on a number of mediation rosters such as the EEOC, DOJ ADA and NASD, among others. I hold advanced practitioner status with both the workplace and family sections of the Association for Conflict Resolution. DisputEd maintains a roster of mediators available to suit your needs.
Mass. neutrals/total neutrals: N/R
Disputes/specialties: Employment, commercial, family, business, probate, professional malpractice, divorce, elder
Services provided: Mediation
Service areas: New England
Fee schedule: N/R
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: N/R
Average no. of days of mediation/arbitration session: N/R
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: Referrals from mediators, attorneys, corporations and organizations
Other information: As a teacher of mediation at Boston College Law School, Suffolk University Law School and Northwestern University, as well as a long-time trainer, I have trained many of the mediators who practice in New England and beyond in both basic and advanced skills.
* * *
DOHERTY, CIECHANOWSKI, DUGAN & CANNON, P.C.
Founded 2001
124 Grove St.
Franklin 02038
266 Main St.
Medfield 02052
(508) 541-3000
Fax: (508) 541-3008
Michael P. Doherty, president
Private
For-profit
Message from the president: We are committed to providing mediation and collaborative law services to our clients, in addition to our more traditional legal services. Combined with our extensive network of professionals, we guide our mediation clients through all aspects of the financial, practical, parenting and family issues involved in domestic and probate disputes. Our goal is to produce agreements that work for our clients not only in their present situation, but also anticipate future needs and complications.
Mass. neutrals/total neutrals: 2/2
Disputes/specialties: Pre- and post-divorce, custody, probate, will contests, guardianships, collaborative law
Services provided: Mediation
Service areas: Massachusetts (Norfolk, Bristol, Worcester, Plymouth, Suffolk and Middlesex counties); Rhode Island
Fee schedule: $240-$275/hour
Income derived from ADR/mediation: Michael P. Doherty, 20%; Michelle M. Raymond, 50%
Time devoted to ADR/mediation: Michael P. Doherty, 20%; Michelle M. Raymond 50%
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: Approximately 98%
Average no. of days of mediation/arbitration session: 2-6 sessions (usually 1-1/2 hours per session)
Average no. of days from filing to resolution: Varies
Primary sources of ADR/mediation business: Attorneys, professionals and former clients
Other information: 10-attorney, full-service law firm
* * *
JAMES W. DOLAN (DOLAN CONNLY)
Founded 2000
50 Redfield St.
Dorchester 02122
(617) 265-3100
Fax: (617) 265-3101
James W. Dolan, partner
Private
For-profit
Mass. neutrals/total neutrals: N/R
Disputes/specialties: Personal injury, contract, construction, domestic
Services provided: Mediation; Arbitration
Service areas: Greater Boston, Southeastern Massachusetts
Fee schedule: $400/party for first 2 hours; thereafter, $100/hour
Income derived from ADR/mediation: N/R
Time devoted to ADR/mediation: 90% of James W. Dolan's time
No. of cases submitted annually: Approximately 300 (mediation and arbitration)
Of cases submitted, no. actually mediated: 95%
Of mediations, no. resulting in settlements: 70%
Average no. of days of mediation/arbitration session: Arbitration: 2-1/2 hours; mediation: 3-1/2 hours
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: Private referrals
* * *
LAW OFFICES OF SHIRLEY A. DOYLE
41 Elm St.
Worcester 01609
(508) 757-0117
Fax: (508) 791-4554
Private
For-profit
* * *
ELEANOR DRUCKMAN (OMBUDSMAN MEDIATOR)
1990 Commonwealth Ave.
Brighton 02135
(617) 787-2513
Private
For-profit
* * *
ELDER DECISIONS
175 Bedford St.
Lexington 02420
(617) 621-1588
Private
For-profit
* * *
RAYMOND S. EWER, ESQUIRE
Founded 1995
29 Crafts St.
Newton 02460
(617) MEDIATE
Fax: (617) 964-1307
Private
For-profit
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: All types of civil disputes including personal injury, commercial and real estate
Services provided: Mediation; Arbitration; Case Evaluation
Service areas: Eastern Massachusetts
Fee schedule: $400/party for 3-hour session
Income derived from ADR/mediation: N/R
Time devoted to ADR/mediation: N/R
No. of cases submitted annually: Varies
Of cases submitted, no. actually mediated: All
Of mediations, no. resulting in settlements: Over 95%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 30
Primary sources of ADR/mediation business: Referrals
* * *
EXPERIENCED RESOLUTION RESOURCES
Founded 2006
21 Custom House St.
Boston 02110
(617) 482-8300
Fax: (617) 345-0101
Jay F. Theise, Esq., president
Private
For-profit
Message from the president: ER2 is the next generation providing Conflict Management Services as well as mediation and arbitration.
Mass. neutrals/total neutrals: 3/3 and growing
Disputes/specialties: Unlimited, including organizational services (conflict assessments and ombudsman programs)
Services provided: Mediation; Arbitration; Case Evaluation; Mini-Trials; Others
Service areas: All
Fee schedule: Per diem/hourly/by negotiation in special cases
Income derived from ADR/mediation: N/A (new business)
Time devoted to ADR/mediation: Evolving at this time
No. of cases submitted annually: N/A (unknown)
Of cases submitted, no. actually mediated: N/A
Of mediations, no. resulting in settlements: N/A
Average no. of days of mediation/arbitration session: N/A
Average no. of days from filing to resolution: N/A
Primary sources of ADR/mediation business: Attorneys (3 cases thus far)
Other information: This is a new business
* * *
SUSAN HANMER FARINA, P.C.
Founded 2002
46 Jennings Road
Holliston 01746
(617) 331-8808
Fax: (508) 893-9543
Susan H. Farina, Esq., president
Private
For-profit
Message from the president: 2004-2006 ADR Committee co-chair, litigation section, Boston Bar Association; 2005-2006 chair ADR Committee, Massachusetts Bar Association; trained mediator; trained arbitrator
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Civil disputes including contract, licensing, franchise and commercial disputes
Services provided: Mediation; Arbitration
Service areas: U.S.
Fee schedule: Available upon request
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: N/R
Average no. of days of mediation/arbitration session: N/R
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: Referrals
Other information: Former trial attorney with trial and appellate experience in both state and federal courts
* * *
FLYNN LAW FIRM PC
Founded 2000
27 Mica Lane
Wellesley 02481
(781) 239-1005
Fax: (781) 239-1006
Robert H. Flynn, president
Private
For-profit
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Tort, insurance, business, commercial, construction
Services provided: Mediation; Arbitration
Service areas: Massachusetts
Fee schedule: Mediation/arbitration: $855 for 3 hours divided among parties; $285/hour for extra hours
Income derived from ADR/mediation: N/R
Time devoted to ADR/mediation: N/R
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: N/R
Average no. of days of mediation/arbitration session: Mediation: 1; arbitration: 2
Average no. of days from filing to resolution: 10-30
Primary sources of ADR/mediation business: N/R
* * *
FRAMINGHAM COURT MEDIATION SERVICES
600 Concord St.
Framingham 01702
(508) 872-9495
Fax: (508) 872-9764
Public
Nonprofit
* * *
GINSBURG & LESHIN, LLP
Founded 1998
One Hollis St.
Wellesley 02482
(781) 235-3332
Fax: (781) 239-3326
Julie E. Ginsburg and Michael L. Leshin, partners
Private
For-profit
Message from the president: For over 15 years, Julie Ginsburg and Michael Leshin have been providing family law-related ADR services, in particular mediation, to separating, divorcing and divorced couples. Their clients include married and unmarried couples, as well as straight and same-sex couples. They both have divorce mediator certification from the Massachusetts Council on Family Mediation, Inc., and have lectured on mediation for MCLE's Family Law Mediation programs. In addition to mediation, Julie and Michael serve as parenting coordinators, and have arbitrated family law disputes. Their associate, Rachel Goldman, also provides mediation and parent coordination services.
Mass. neutrals/total neutrals: 3/3
Disputes/specialties: Family law, including separation, divorce, support, custody, parenting and cohabitation
Services provided: Mediation; Arbitration; Case Evaluation
Service areas: Eastern Massachusetts
Fee schedule: Partners: $300/hour; associate: $235/hour
Income derived from ADR/mediation: 30%
Time devoted to ADR/mediation: 30%
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: N/R
Average no. of days of mediation/arbitration session: N/R
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: Client and lawyer referrals
* * *
LAW OFFICE OF ANDREA GOLDMAN
34 Channing St.
Newton 02458
(617) 969-8555, Ext. 201
Fax: (617) 969-5552
Private
For-profit
* * *
JAMES E. GRUMBACH (ROTHENBERG ESTNER ORSI ARONE & GRUMBACH, LLP)
Founded 2002
20 William St.
Wellesley 02481
(781) 239-8900
Fax: (781) 239-8909
Private
For-profit
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Tort, personal injury, professional liability, employment, contract, commercial, construction, discrimination, insurance, corporate disputes, Chapter 93A
Services provided: Mediation; Arbitration
Service areas: Norfolk, Suffolk, Middlesex, Worcester, Plymouth, Bristol, Essex
Fee schedule: $800 for half-day; $1,600 for full-day
Income derived from ADR/mediation: N/R
Time devoted to ADR/mediation: 10%
No. of cases submitted annually: 50-60
Of cases submitted, no. actually mediated: 46
Of mediations, no. resulting in settlements: 41
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 30-45
Primary sources of ADR/mediation business: Direct submissions, referrals from ADR firms
* * *
HAMPDEN COUNTY BAR ASSOCIATION
Founded 1994 (arbitration and mediation section formed)
50 State St.
Springfield 01103
(413) 732-4648
Fax: (413) 732-6882
Archer B. Battista, Esq.; Judith K. Potter, executive director
Public
Nonprofit
Mass. neutrals/total neutrals: 19/19
Disputes/specialties: All civil disputes
Services provided: Mediation; Arbitration; Case Evaluation
Service areas: Massachusetts
Fee schedule: Neutrals: $200/hour; HCBA: $75/representative
Income derived from ADR/mediation: N/A
Time devoted to ADR/mediation: N/A
No. of cases submitted annually: 160+
Of cases submitted, no. actually mediated: 25
Of mediations, no. resulting in settlements: 15
Average no. of days of mediation/arbitration session: Half-day to 1 day
Average no. of days from filing to resolution: 30
Primary sources of ADR/mediation business: HCBA Newsletter, advertising locally
Other information: The HCBA Arbitration & Mediation Service is one of the most cost-effective ADR services in Massachusetts.
* * *
LAW OFFICE OF ELIZABETH A. HARLING
80 Washington St.
Norwell 02061
(781) 982-4220
Private
For-profit
* * *
HEALY, FISKE & RICHMOND
189 Cambridge St.
Cambridge 02493
(617) 354-7133
Fax: (617) 354-5830
Private
For-profit
* * *
LAW OFFICES OF GARY M. HORWITZ
56 Central Square
Chelmsford 01824
(978) 250-4646
Fax: (978) 250-4643
Private
For-profit
* * *
HUMAN FACTOR DISPUTE RESOLUTIONS, HARRY MANASEWICH, PRES.
13 Peirce St.
Arlington 02476
(781) 643-1812
Private
For-profit
* * *
JAMS, THE RESOLUTION EXPERTS
Founded 1979
One Beacon St.
Boston 02108
(617) 228-0200
Fax: (617) 228-0222
Steve Price, president and CEO
Private
For-profit
Message from the president: Attorneys with a variety of disputes find it easy to resolve their cases with us. Parties can resolve their disputes at JAMS even if another provider is written into the contract, and can select the rules they prefer. Our list of distinguished arbitrators and mediators is accessible on our website. We also take pride in our experienced, local case managers, who help you select the most appropriate neutral to resolve your dispute, and will seamlessly administer your case from beginning to end. If you have used JAMS, I thank you. If you haven't, I invite you to try us!
Mass. neutrals/total neutrals: 13/225
Disputes/specialties: Types: complex, multi-party and high-stakes arbitrations and mediations; subject matter/area types include, but are not limited to: business and commercial, class actions, construction, employment, environment, franchise, maritime, insurance, intellectual property, surety
Services provided: Mediation; Arbitration; Case Evaluation; Mini-Trials
Service areas: New England, United States, worldwide
Fee schedule: $300-$600
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: N/R (JAMS handles class actions and multi-party, complex cases. JAMS data concerning the number of cases is unique in counting class actions as one case rather than the thousands of disputes resolved by JAMS neutrals every year.)
Of cases submitted, no. actually mediated: N/R (The types of cases submitted to JAMS Boston Resolution Centers are not comparable to those submitted to other ADR providers. Disputes submitted to, and resolved by, JAMS tend to be more complex and typically entail longer sessions than less-complicated disputes such as personal injury cases and no-fault matters. JAMS primarily handles complex and/or multi-party matters, including some class actions that may involve hundreds of hearings but are counted in the JAMS statistics as one case.)
Of mediations, no. resulting in settlements: Based on past results, JAMS takes pride that almost all of the cases mediated, even the most complex ones, are successfully resolved
Average no. of days of mediation/ arbitration session: 1-2 days
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: Law firms, in-house counsel
Other information: ADR Education: JAMS neutrals are frequent speakers, lecturers and CLE providers on a wide variety of timely ADR topics. Business Centers: JAMS provides business center facilities so clients can work productively and efficiently while they are in JAMS offices. JAMS Resolution Centers are professional and comfortable with complimentary food and beverages. Case Management: JAMS has created a state-of-the-art computerized case management system to enable clients to focus on the substantive issues in dispute. Case managers set the case, provide logistics and documentation, verify case information, provide confirmation and disclosure information to all parties. This system saves time and removes obstacles that might otherwise detract from the parties' ability to concentrate directly on resolving their disputes. Nationwide Network of Offices: With 23 Resolution Centers connected nationwide, the company and its more than 200 full-time neutrals are responsible for handling thousands of the nation's most important and complex cases. This nationwide network enables clients to receive consistent, high-quality service.
* * *
JOSEPH MEDIATION
Founded 1999
34 Mechanic St.
Worcester 01608
(508) 799-2099
Fax: (617) 737-0800
Maria Hanna Joseph, president
Private
For-profit
Message from the president: Providing mediation and negotiation services and consultation to businesses and individuals. More than 1,500 cases served.
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Employment, discrimination, intellectual property, business/corporate, contracts
Services provided: Mediation
Service areas: Boston, Worcester, Springfield
Fee schedule: $250/hour
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: 90+%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: N/R
* * *
KARSNER & MEEHAN, P.C.
Founded 1995
128 Dean St.
Taunton 02780
(508) 822-6600
Mark Karsner, president
Private
For-profit
Message from the president: I have been a lawyer since 1979, concentrating almost exclusively in personal injury and insurance claims. I have done a great deal of insurance defense work, although I primarily represent plaintiffs currently. Written decisions in arbitration cases are provided within one week. My schedule is flexible for your needs, and I do not charge a cancellation fee.
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Personal injury, property damages, construction claims
Services provided: Mediation; Arbitration
Service areas: Southeastern Massachusetts, Cape Cod, Boston
Fee schedule: $450/party for 3-hour hearing; $125/party per hour above that
Income derived from ADR/mediation: N/R
Time devoted to ADR/mediation: N/R
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: N/R
Average no. of days of mediation/arbitration session: N/R
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: N/R
* * *
LAW OFFICE OF JEANNE M. KEMPTHORNE
Founded 2003
7 Bott's Court
Salem 01970
(978) 745-4673
Fax: (978) 745-4611
Jeanne M. Kempthorne, president
Private
For-profit
Message from the president: Federal court and Essex County Superior Court conciliator; AAA commercial arbitrator panel member
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Commercial, personal injury, other civil matters
Services provided: Mediation; Arbitration; Case Evaluation
Service areas: Essex, Middlesex, Suffolk counties
Fee schedule: $250/hour — mediation; $300/hour — arbitration
Income derived from ADR/mediation: N/R
Time devoted to ADR/mediation: N/R
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: 100%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: Referrals from attorneys
* * *
JUNE Y. KILMARX, ATTORNEY AT LAW
56 Neptune St.
Beverly 01915
(781) 718-1636
Fax: (978) 921-0405
Private
For-profit
* * *
LAW OFFICES OF B.J. KRINTZMAN
30 Avalon Road
Newton 02468
(617) 244-7700
Fax: (617) 965-6493
Private
For-profit
* * *
LEGAL OPTIONS, INC.
Founded 1997
233 Needham St.
Newton 02464
(617) 454-1454
Fax: (866) 879-4038
Geoffrey B. White, president
Private
For-profit
Message from the president: Since the company was founded in 1997, Legal Options has successfully provided mediation, arbitration and case evaluation services to attorneys, insurance companies, individuals and corporations throughout New England. With a distinguished panel of certified mediators and arbitrators, we offer expertise in most areas of civil practice, with concentration in complex and multi-party litigation. The skills and credibility of our panel members as neutrals are derived from a combination of extensive trial experience, years of ADR practice and teaching or training in the field of dispute resolution. This balanced approach and perspective has resulted in a mediation success rate exceeding 90 percent and, in my opinion, reflects the achievement and commitment of each panel member within the legal profession and the field of ADR. I am equally proud of the quality of our administrative services which I believe are unsurpassed in the industry.
Mass. neutrals/total neutrals: 6/8
Disputes/specialties: Personal injury, products liability, medical malpractice, business, employment, civil rights, construction, intellectual property, real estate, divorce, family law
Services provided: Mediation; Arbitration; Case Evaluation; Mini-Trials; Conciliation; Mediation/Arbitration Hybrid Services
Service areas: Massachusetts, Rhode Island, Connecticut and New Hampshire
Fee schedule: $450/party for half-day session; $900/party for full-day session
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: 90%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 30
Primary sources of ADR/mediation business: Law firms, insurance companies
* * *
LORRAINE ANDERSON LEVINE
9 Pinewood Circle
Wellesley 02482
(508) 274-5123
Private
For-profit
* * *
SUSAN G. LILLIS, ATTORNEY AT LAW, PC
Founded 2001
Ipswich River Place
4 South Main St.
Ipswich 01938
(978) 356-2934, Ext. 12
Susan G. Lillis, president
Private
For-profit
Message from the president: In addition to divorce litigation, I also act as a mediator in domestic disputes and represent clients in collaborative law cases.
Mass. neutrals/total neutrals: 1/1
Disputes/specialties: Divorce, paternity and other domestic relations matters
Services provided: Mediation; Case Evaluation
Service areas: Essex and Middlesex counties
Fee schedule: N/R
Income derived from ADR/mediation: 20%
Time devoted to ADR/mediation: 20%
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: N/R
Average no. of days of mediation/arbitration session: N/R
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: N/R
* * *
LAW OFFICE OF LODOLCE & ASSOCIATES
Founded 1975
1350 Belmont St.
Brockton 02301
(508) 583-2424
Ann C. LoDolce, president
Private
For-profit
Message from the president: I have been a divorce attorney since 1975 but actively promote mediation as a more expeditious and civilized way to resolve divorce-related disputes.
Mass. neutrals/total neutrals: N/R
Disputes/specialties: N/R
Services provided: Mediation
Service areas: Plymouth, Bristol and Norfolk counties
Fee schedule: N/R
Income derived from ADR/mediation: N/R
Time devoted to ADR/mediation: N/R
No. of cases submitted annually: N/A
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: All
Average no. of days of mediation/arbitration session: 5
Average no. of days from filing to resolution: 6 months
Primary sources of ADR/mediation business: Word of mouth
* * *
ELLIOTT J. MAHLER, ESQ.
865 Providence Highway
Dedham 02062
(781) 251-9454 or (617) 719-8593
Fax: (781) 251-9454
Private
For-profit
* * *
PRISCILLA MAHONEY, LICSW MEDIATOR
800 Hingham St.
Rockland 02370
(781) 387-0706
Fax: (781) 235-0081
Private
For-profit
* * *
MASON LAW & MEDIATION
63 Woodridge Road
Westwood 02090
(781) 255-9800
Fax: (781) 255-9858
Private
For-profit
* * *
MASSACHUSETTS DISPUTE RESOLUTION SERVICES
Founded 1992
60 State St.
Boston 02109
(800) 536-5500
Fax: (978) 741-0368
Brian R. Jerome, president
Private
For-profit
Mass. neutrals/total neutrals: 35/35
Disputes/specialties: General liability, personal injury, automobile, products and premises liability, professional malpractice, business, employment, construction, divorce
Service areas: Massachusetts
Fee schedule: $475/party for standard hearing
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: 895
Of cases submitted, no. actually mediated: 445
Of mediations, no. resulting in settlements: 404
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 7-30
Primary sources of ADR/mediation business: Attorneys, businesses, insurers, private individuals
Other information: Locations throughout Massachusetts
* * *
MEDIATION COLLABORATIVE
49 North Main St.
Concord, N.H. 03301
(800) 981-3577
www.mediationcollaborative.com
Private
For-profit
Message from the president: Each of our neutrals has between 11 and 21 years of experience. Each also has an advanced professional degree in law, psychology, business and science, as well as significant training in dispute resolution. They are recognized as leaders in the dispute resolution field. Our neutrals work in many environments, including private and public mediations as well as court programs. We provide a variety of services to businesses, public and private, and non-profit organizations, government and individuals. Our services include training, consulting, systems design and coaching, as well as mediation, arbitration and case evaluation.
Mass. neutrals/total neutrals: 3/5
Disputes/specialties: Employment, business, commercial, family and divorce, elder care, tort, probate, real estate, Chapter 93A, personal injury, insurance, construction, consumer, malpractice, sexual abuse and discrimination
Services provided: Mediation; Arbitration; Case Evaluation
Service areas: New England
Fee schedule: N/R
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: N/R
Average no. of days of mediation/arbitration session: N/R
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: N/R
Other information: Locations throughout New England; neutrals include Melinda Gehris, Ericka Gray, Diane Levin, Mosha Cohen and William Logue
* * *
THE MEDIATION GROUP, INC.
Founded 1985
3 Harvard Ave.
Brookline 02446
(617) 277-9232
Fax: (617) 277-1699
David Matz, Brad Honoroff and Jane Honoroff, principals
Private
Nonprofit
Message from the president: Beginning in 1985, serving as a consultant to the Trial Court, TMG was instrumental in establishing the first court-annexed mediation programs in Massachusetts. Since then, TMG has grown into a nationally recognized organization with a comprehensive and diverse mediation practice. In addition, TMG has developed specialty panels: our family mediation panel utilizes an innovative, cross-disciplinary co-mediation model for resolving family disputes; our arbitration panel is comprised of highly respected retired judges and senior attorneys. TMG provides expertise across subject areas and dispute resolution processes with particular specialization in complex and/or highly charged disputes.
Mass. neutrals/total neutrals: 12/12
Disputes/specialties: Torts, toxic torts, environmental, commercial, contracts, real estate, health care, employment, family (particular expertise in complex, multi-party disputes)
Services provided: Mediation; Arbitration; Case Evaluation
Service areas: Primarily Massachusetts; out-of-state on request; some international projects
Fee schedule: Standard: $175/party per hour, varying with neutral and number of parties
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: 250-300
Of cases submitted, no. actually mediated: 250-300
Of mediations, no. resulting in settlements: Approximately 85%
Average no. of days of mediation/arbitration session: 1 day
Average no. of days from filing to resolution: 45
Primary sources of ADR/mediation business: Primarily referrals from counsel/previous clients
Other information: TMG has panels of neutrals specializing in arbitration, family, health care and organization disputes
* * *
MEDIATION SERVICES OF NORTH CENTRAL MASSACHUSETTS, INC.
853 North Main St.
Leominster 01453
(978) 466-9595
Fax: (978) 466-9522
Private
Nonprofit
* * *
MEDIATION SOLUTIONS
Box 546
Lexington 02420
(781) 696-6247
Fax: (978) 969-1258
Private
For-profit
* * *
THE MEDIATION & TRAINING COLLABORATIVE, A PROGRAM OF COMMUNITY ACTION!
277 Main St.
Greenfield
01301
(413) 774-7469
Private
Nonprofit
* * *
MEDIATION WORKS INCORPORATED (MWI)
Founded 1994
4 Faneuil Hall
Boston 02109
(617) 973-9739; (800) 348-4888
Fax: (617) 973-9532
Charles P. Doran, executive director
Private
Nonprofit
Message from the president: Mediation Works Incorporated (MWI) is a nationally recognized dispute resolution services and training firm specializing in resolving difficult business, commercial and organization disputes. Founded in 1994, MWI has provided dispute resolution services and training to thousands of corporate, institutional and individual clients including Coca-Cola Enterprises, BMW North America, General Motors and the U.S. Postal Service. MWI's panel of mediators, arbitrators and trainers is comprised of the most seasoned and respected practitioners in the industry. Please contact us at (800) 348-4888 or visit www.mwi.org for a list of neutrals and for more information.
Mass. neutrals/total neutrals: 133/172
Disputes/specialties: Business, commercial, employment, workplace, divorce, family, facilitation services, basic and advanced mediation and negotiation training programs and workshops, dispute management system design, external organizational ombudsman services
Services provided: Mediation; Arbitration
Service areas: Greater Boston and New England, United States
Fee schedule: $50 to $450/party per hour; reduced rates for income-eligible parties; day rates available; please call (800) 348-4888 for details
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: 774
Of cases submitted, no. actually mediated: 743
Of mediations, no. resulting in settlements: 88%
Average no. of days of mediation/ arbitration session: Varies
Average no. of days from filing to resolution: Varies
Primary sources of ADR/mediation business: Past clients, attorneys, courts
Other information: MWI is an approved ADR provider for the Superior, Land, District, Probate & Family and Juvenile court departments under the Massachusetts Uniform Rules on Dispute Resolution; member of Association for Conflict Resolution, National and New England Chapters.
* * *
METROPOLITAN MEDIATION SERVICES
Founded 1987
43 Garrison Road
Brookline 02445
(617) 277-8107
Fax: (617) 734-6385
Joan Sokoloff, director
Private
Nonprofit
Message from the president: MMS is a program of the Brookline Community Mental Health Center, a non-profit agency, which offers mental health and social services, including emergency and temporary housing, to clients in the Metropolitan Boston area. The mission of MMS is to provide high-quality and accessible mediation services and training. Our goal is to respond appropriately and efficiently to the needs of the courts, schools, individuals and organizations that utilize our services. We value competence, honor, confidentiality, ensure self-determination and promote civility and respect.
Mass. neutrals/total neutrals: 46 adults; 85 teens/46 adults; 85 teens
Disputes/specialties: Mediation: District courts and BMC — small claims, summary process (evictions), civil, minor criminal; Juvenile courts — CHINS (Children in Need of Services); other — youth/school disputes, Medicare, community disputes involving groups of teens; state cases — school-based disputes; federal cases — EEOC; training programs — basic mediation training, advanced mediation training in summary process and family, peer mediation training (training middle and high school students to resolve disputes among their peers); school-based relational aggression groups for teens
Services provided: Mediation
Service areas: Metropolitan Boston
Fee schedule: Free to clients of the courts, sliding fee scale for others
Income derived from ADR/mediation: 90%
Time devoted to ADR/mediation: 90%
No. of cases submitted annually: 1,046
Of cases submitted, no. actually mediated: 93%
Of mediations, no. resulting in settlements: 75%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 3 weeks
Primary sources of ADR/mediation business: Massachusetts courts
* * *
MIDDLESEX MULTI-DOOR COURTHOUSE
Founded 1990
40 Thorndike St.
Cambridge 02141
(617) 494-0592
Fax: (617) 494-1093
Bette J. Roth, Esq., executive director
Private
Nonprofit
Message from the president: The Middlesex Multi-Door Courthouse (MMDC) is a private, non-profit corporation that has served the legal community with quality, efficient ADR services for the past 16 years. The term "multi-door" refers to the various ADR process options available at the MMDC, including mediation, arbitration, conciliation, case evaluation, complex case management, summary jury trials, mini trials and other hybrid forms of ADR. The MMDC serves cases of all types and at all stages of litigation. The MMDC's panel of neutrals includes more than 60 skilled and experienced mediators, arbitrators, case evaluators and others, comprised of retired judges, attorneys and other professionals. Each neutral has specific areas of substantive and process expertise, including admiralty, administrative, antitrust, banking, business/commercial, civil rights, community, construction, discrimination, education, employment, environmental, family law, family business, insurance coverage, intellectual property/technology, international, labor, land use, medical malpractice, motor vehicle, personal injury, premises liability, probate, products liability, professional malpractice/negligence, real property, securities, shipping/transportation, tax, workers' compensation and zoning. More information about the MMDC services and its neutrals can be found at the MMDC's website, www.multidoor.com.
Mass. neutrals/total neutrals: 60+/60+
Disputes/specialties: Admiralty, administrative, antitrust, banking, business/commercial, civil rights, community, construction, discrimination, education, employment, environmental, family law, family business, insurance coverage, intellectual property/technology, international, labor, land use, medical malpractice, motor vehicle, personal injury, premises liability, probate, products liability, professional malpractice/negligence, real property, securities, shipping/transportation, tax, workers' compensation, zoning
Services provided: Mediation; Arbitration; Case Evaluation; Mini-Trials; Facilitation
Service areas: New England
Fee schedule: $150/hour with 3-hour minimum for neutral time to be shared by the parties; $150/party for administrative fees
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: 100+
Of cases submitted, no. actually mediated: N/A
Of mediations, no. resulting in settlements: Varies with individual mediators/conciliators
Average no. of days of mediation/arbitration session: 3 hours
Average no. of days from filing to resolution: 2 weeks
Primary sources of ADR/mediation business: Legal community
Other information: The MMDC has also provided services to the court, including court screenings, the mediation of prisoner and pro bono cases, and the conciliation of motor vehicle cases.
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MIRICK O'CONNELL
100 Front St.
Worcester 01608
(508) 791-8500
Fax: (508) 791-8502
Private
For-profit
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MONE & HANYEN, INC.
Founded 2005
529 Pearl St.
Brockton 02301
(508) 583-7010
Fax: (508) 583-7062
Brian J. Mone, president
Private
For-profit
Message from the president: During our first year of operation, over 90 percent of the cases submitted for mediation have been resolved. From relatively simple personal injury accidents to complex construction and products liability litigation, our approach has produced results. If we have had the pleasure to work with you in the past, we look forward to doing so again. If our services are new to you, please call. We look forward to hearing from you.
Mass. neutrals/total neutrals: 2/2
Disputes/specialties: Personal injury, products liability, construction defects, business disputes
Services provided: Mediation; Arbitration; Case Evaluation; Mini-Trials
Service areas: New England
Fee schedule: Fees provided upon request
Income derived from ADR/mediation: 100%
Time devoted to ADR/mediation: 100%
No. of cases submitted annually: 100+
Of cases submitted, no. actually mediated: 95%
Of mediations, no. resulting in settlements: 90%
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: 60
Primary sources of ADR/mediation business: Referrals from counsel and other mediators
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MORRISON MAHONEY LLP ADR SERVICES
Founded 1948; ADR Services department founded 2005
250 Summer St.
Boston 02210
(617) 439-7500
Fax: (617) 439-7590
Wesley J. Marshall Jr. and Lee Stephen MacPhee, partners
Private
For-profit
Message from the president: As an adjunct to its full range of litigation and trial services, Morrison Mahoney LLP offers a full range of Alternative Dispute Resolution ("ADR") services, including non-binding mediation and arbitration services. Morrison Mahoney LLP, with offices throughout the region, offers experienced ADR professionals prepared to assist in the resolution of all nature of disputes. Our group includes mediators with JAMS and AAA "Arbitrator II" certification and service on mediation panels of the U.S. District Court for the District of Massachusetts, the Boston Municipal Court and the Massachusetts Bar Association.
Mass. neutrals/total neutrals: 2/2
Disputes/specialties: Full range of dispute resolution including employment, products liability, personal injury and environmental matters
Services provided: Non-binding Mediation; Arbitration
Service areas: New England, New York, New Jersey
Fee schedule: N/R
Income derived from ADR/mediation: N/R
Time devoted to ADR/mediation: N/R
No. of cases submitted annually: N/R
Of cases submitted, no. actually mediated: N/R
Of mediations, no. resulting in settlements: N/R
Average no. of days of mediation/arbitration session: 1
Average no. of days from filing to resolution: N/R
Primary sources of ADR/mediation business: Referrals from counsel and clients
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NATIONAL ARBITRATION AND MEDIATION, INC.
Founded 1992
18 Oliver St.
North Easton 02356
(508) 230-9260